Skip to main content

Health Insurance

Improved Insurance Process

It’s time to transform insurance claim processing, part 2

In part 1 of our series on transforming insurance claims submissions, I explored how complexity, technology, and the middleman mentality conspired to make claims processing dysfunctional—on a good day. For part two, I’ll dive deeper into the resource hog that insurance claims processing has been for far too long. Built to fail Countless staff hours […]

It’s time to transform insurance claims processing, part 1

As thousands of mental health therapists and administrators will tell you, processing health insurance claims is rarely, if ever, a seamless and cost-free exercise. Here’s the reality: Nationally, health care practices lose billions of dollars a year to insurance processing inefficiency.[1] Claims adjudication and denials reach nearly $26 billion.[1] 18% of denied claims can be […]

Insurance claim form illustration

Insurance or private pay? Welcome to the conundrum.

Among the many business decisions therapists face when setting up a practice, or evolving it, is whether to accept insurance payments or see only private-pay clients. It’s no slam-dunk decision. At the heart of the conundrum is the idea of accepting insurance to help people who otherwise could not afford it, versus a potentially better-paying […]