Support that goes beyond the software.
Count on 24/7 bilingual support from people who understand your practice, not just the product.
With you every step of the way
With you through every step of the way
English or Spanish language support
Real people, product experts
Always open, fast response time
Assistance through full resolution
Support for web app, mobile practice and patient apps
The MediSprout Difference
You told us that simplicity and support matter
As a unified system, MediSprout removes the complexities of add-on components and patchwork solutions. While simplicity is important, our partner clinicians have made it clear that product support is also essential, and not just when things break.
Do your best work without worrying about platform performance or downtime.
Migration
Free, easy migration support, no lock-in
Our MediSprout product support team takes the heavy lifting out of switching platforms. Count on a frictionless data transition with no practice downtime. And because there's no system lock-in, you have the freedom and flexibility to move at any time.
Learn more about migration planning- Migrate systems at your pace
- Keep data safe and secure
- Get full post-launch support
- Fast adoption, nothing new to learn
Knowledge Base
Knowledge Base: Self-serve support
MediSprout Knowledge Base is a deep repository of guidelines, how-to articles, and insights from our experts about the vast features and functions of the MediSprout platform. Search and find topics quickly. Articles are brief and to the point so you can learn fast and get back to your day. All articles are available in English and Spanish languages.
Search topics in Knowledge BaseNeed help now?
We're here with answers to quick questions, tips and best practices, assistance with accessing your data, or help with troubleshooting issues.