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Pokes like a stick: Addressing the pain of CPT codes

Current Procedural Terminology (CPT) codes were established by the American Medical Association (AMA) in 1966. Standardizing medical terminology and associated codes was then, and is still, a fine idea. From claims processing to research to technology development, CPT codes have plenty to offer the healthcare sector. Providers know the drill: You translate services or products […]

Experience Design Ideas

What we can learn from brand marketers in designing a better patient experience

Brand marketers have never been more empowered. Digital tools have revolutionized the way they target and engage with customers. Personalized messages at proliferating customer touchpoints are powering more relevant brand experiences and driving engagement. Technology made this happen. Marketing managers tapping away at the tools of the digital marketing age are feeling emboldened. More importantly, […]

Ladder of success

In battling burnout, one giant step is there for the taking

The numbers are alarming. Studies reported by the National Institute of Health (NIH) show that fifty percent of providers are burned out.[1] The American Psychology Association reported last year that the percentage of psychologists who reported not being able to meet the demand for mental health care rose from thirty percent in 2020 to a […]

Health Equity Illustration

A fair game Establishing health equity in America

Healthcare inequities are stunningly numerous, deeply rooted, and drive up costs for everybody. Indeed, few people in the United States are unaffected by the inequities of healthcare.  The barriers to health equity do more than limit access to primary care, mental health care, or specialty medical services; they can also hinder one’s ability to simply […]

Powering relationships through shared therapy notes

Information is power. Nobody knows that better than doctors and therapists. With more of the right patient information, we have the power to make better decisions about care, deliver it without delay, and create better care outcomes.  Information empowers patients, too. With their own medical records and histories in their control, sharing it is an […]

Illustration of a group of people.

10 head-slapping common-sense things about practice management we learned from you

We see raised eyebrows when we tell people how many providers, therapists, and mental health professionals we’ve talked to in recent years about their pain points and needs for better practice management software. We say, “1000” when asked. The truth is, it’s way beyond that. Admittedly, we’ve lost count. We have attended professional conferences from […]

MediSprout reaches important milestone

Upstart telehealth platform evolves into a hybrid practice management solution. Valhalla, New York – With the push of its latest software update, MediSprout became a full-scale hybrid practice management solution, targeting small and startup behavioral and mental health practices. In the new HIPAA-compliant MediSprout platform, providers now have technology that supports hundreds of practice-wide functions […]

writing a letter image

A letter to my colleagues.

Dear colleagues, Having practiced clinical medicine for 15 years, I have met so many doctors who feel the same way I do: tired, frustrated, unfulfilled, and unable to provide care proactively because so much of our time is spent on phone tag, and unreimbursed work between visits. I wasn’t surprised when I read a study […]

Watch on wrist

The best 30 minutes you can spend today.

Thirty minutes. You can do a lot in thirty minutes. Or not. You can take thirty minutes of your day today to call one patient about a prescription refill or review test results or respond to emails about a patient’s next treatment steps. These thirty minutes are likely after hours and almost definitely non-billable. Or […]

Waiting for a train

Is your practice getting left behind?

As a physician, I’ve long been struggling with exhaustion and frustration stemming from long hours, inefficiencies, heavy paperwork, administrative burdens and limited patient time. I’d come home every night and feel frustrated.  Is this why we went into the field of medicine? I recently read an interesting article from MHealthIntelligence. It talked about a list of […]