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Improving care

Powering relationships through shared therapy notes

Information is power. Nobody knows that better than doctors and therapists. With more of the right patient information, we have the power to make better decisions about care, deliver it without delay, and create better care outcomes.  Information empowers patients, too. With their own medical records and histories in their control, sharing it is an […]

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10 head-slapping common-sense things about practice management we learned from you

We see raised eyebrows when we tell people how many providers, therapists, and mental health professionals we’ve talked to in recent years about their pain points and needs for better practice management software. We say, “1000” when asked. The truth is, it’s way beyond that. Admittedly, we’ve lost count. We have attended professional conferences from […]

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A letter to my colleagues.

Dear colleagues, Having practiced clinical medicine for 15 years, I have met so many doctors who feel the same way I do: tired, frustrated, unfulfilled, and unable to provide care proactively because so much of our time is spent on phone tag, and unreimbursed work between visits. I wasn’t surprised when I read a study […]

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The best 30 minutes you can spend today.

Thirty minutes. You can do a lot in thirty minutes. Or not. You can take thirty minutes of your day today to call one patient about a prescription refill or review test results or respond to emails about a patient’s next treatment steps. These thirty minutes are likely after hours and almost definitely non-billable. Or […]

Waiting for a train

Is your practice getting left behind?

As a physician, I’ve long been struggling with exhaustion and frustration stemming from long hours, inefficiencies, heavy paperwork, administrative burdens and limited patient time. I’d come home every night and feel frustrated.  Is this why we went into the field of medicine? I recently read an interesting article from MHealthIntelligence. It talked about a list of […]